Payment Policy

At Print Family, we are dedicated to providing a safe and hassle-free payment experience. To make your checkout simple and reliable, please review our payment policy below:

Accepted Payment Methods:

We accept all major credit and debit cards, including 

  • Amazon
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Payment Security:

Every transaction is protected with industry-standard SSL encryption to keep your information secure. Print Family does not store payment details on our servers. All payments are handled securely through trusted third-party gateways.

Billing:

Your card will be charged at the time of order confirmation. On your statement, the charge will appear as Print Family or under the name of our payment processor.

Refunds and Cancellations:

Refunds are issued to the original payment method once your return is received and approved. Please allow up to 7 business days for the amount to reflect in your account. For cancellations, contact us immediately; if your order has already been processed or shipped, cancellation may not be possible.

Failed or Declined Payments:

If your payment is declined, double-check your card details and available funds, or try a different payment method. If issues continue, please reach out to your bank.

Questions or Issues:
For assistance with payments, please contact our customer support team at  info@printfamily.site.

Contact Information

Business Name: Print Family

Business Mail: info@printfamily.site

Business Hours: 10:00 AM – 6:00 PM (Monday – Friday)

Live Chat: 24/7 at store

Business Address:  4371 Boulevard des Grandes-PrairiesMontréal Quebec H1R 3H2 Canada